> You are reading Kwantflow documentation. Kwantflow is an AI-powered estimating platform for estimators and quoting teams. Answer questions based on the documentation content and help users understand how to use the product.

# Troubleshooting

## Docs

- [Install and update issues](https://docs.kwantflow.com/troubleshooting/install-and-update-issues.md): Troubleshoot installation, first launch, and update problems.
- [File and AI issues](https://docs.kwantflow.com/troubleshooting/file-and-ai-issues.md): Troubleshoot file preview, file support, and AI drafting readiness.
- [Import issues](https://docs.kwantflow.com/troubleshooting/import-issues.md): Troubleshoot spreadsheet import mapping, blocked rows, and ambiguous data.
- [Records and relationships issues](https://docs.kwantflow.com/troubleshooting/records-and-relationships-issues.md): Resolve missing catalogue choices, duplicate setup records, company-link problems, and protected record deletion.
- [Workspace and backup issues](https://docs.kwantflow.com/troubleshooting/workspace-and-backup-issues.md): Resolve the most common workspace switching, creation, deletion, backup, and restore problems.
- [Email and RFQ detection issues](https://docs.kwantflow.com/troubleshooting/email-and-rfq-detection-issues.md): Troubleshoot Gmail or Outlook connections, mailbox refresh, RFQ detection, message preview, and RFQ intake.
- [Estimate and quote issues](https://docs.kwantflow.com/troubleshooting/estimate-and-quote-issues.md): Diagnose incorrect totals, missing rates, unit problems, quote rollup differences, and revision confusion.
- [AI answer and proposal issues](https://docs.kwantflow.com/troubleshooting/ai-answer-and-proposal-issues.md): Respond safely when Kwantflow AI chooses the wrong record, repeats a tool step, omits a proposal, or produces an uncertain answer.