File and AI issues
What to check when files preview poorly or AI does not use them.
Some files can be uploaded, previewed, and used by AI. Others may only be useful for manual review.
If a file does not preview
Check whether the file type is supported in Supported files.
If the file is supported but still does not preview:
- confirm the file opens outside Kwantflow
- try adding the file again
- check whether it is password-protected or damaged
If AI does not use a file
AI may skip a file when it cannot extract useful evidence from it.
Common reasons include:
- the file type is not useful for AI drafting
- the file is blank, damaged, unreadable, or very low quality
- the drawing or image is too faint
- the file needs manual review
What to do next
Review skipped files manually and update the estimate yourself where needed.

